Please review the following recommended solutions and browser requirements if you experience issues with the website.
- Cache: Clear your browser cache to make sure your webpage is not saving old data. If you need instructions on how to do this, please visit the following page: http://www.refreshyourcache.com/en/home/
- Location Pop-Up: If you see a pop-up window that asks if you would like to share your location, please select an option. Failure to select an option on this pop-up window can cause issues with the log-in process.
- Browser Types: Our policy is to support all browsers that are within the two most recent, major version numbers. This includes the following browser types: Chrome, Firefox, Safari and Edge.
If you still experience issues, we recommend you use a standard PC rather than a tablet, computer, or smartphone to access the website.